Rental Terms

I. GENERAL TERMS

The general terms are a part of the car rental contract, signed by the Pro Auto d.o.o. Company and the renter. The general terms are valid for all kinds of contractual relationships between Pro Auto and third persons. Both parties confirm the validity of the general terms by signing the rental contract. By signing the contract, both parties confirm they are fully acquainted with the rental terms and conditions and that they accept them.

II. AUTHORIZED DRIVING

The rented vehicle may be driven by:

• Only persons over 21 who have been in possession of a valid driving license for at least 2 years
• By the persons who are mentioned as drivers in the rental contract

The rented vehicle shall under no circumstances be used or driven under the following conditions or for the following purposes:

• The vehicle shall not be driven by persons that are not mentioned in the rental contract
• The vehicle shall not be used for transportation of people, things or goods with the intention of gaining profit
• The vehicle shall not be driven by persons that are not mentioned in the rental contract
• The vehicle shall not be used for transportation of people, things or goods with the intention of gaining profit
• In any race, speed test or contest
• To propel or tow any other vehicle or object
• By any person while under the influence of alcohol, barbiturates, narcotics, hallucinatory or other drugs
• While the vehicle is in unroadworthy condition which the renter is aware of
• In case the vehicle is overloaded or overburdened
• Outside of 1st, 2nd, or 3rd category roads
• In violation of traffic and other regulations of the country or state that the vehicle is at the time located in
• For subletting to a third party that is not mentioned in the rental contract
• For any kind of use that is in violation of the law, or of the purpose for which the rental contract has been signed

III. DELIVERY AND PICKING UP OF THE RENTED VEHICLE

The rented vehicle is delivered and picked up or returned during the office’s opening hours every day, Monday to Friday, from 8 a.m. till 8 p.m., and on Saturday and Sunday from 8 p.m. till 1 p.m., or outside opening hours according to the official price list. The renter picks up the vehicle with all the accompanying equipment and the vehicle’s documents, which the renter is fully responsible for. In case of loss, theft or destruction, the renter is obliged to cover the expenses of the manufacturing of new documents. The renter is obliged to return the vehicle with all the accompanying equipment, tires and tools, as stated in the check-out – check-in form. The minimum duration of rent is one day or 24 hours. A grace period of 59 minutes is allowed after the deadline for returning the vehicle. After this a day's charge will be made. In case the renter fails to return the vehicle and does not extend the rental or does not notify Pro Auto about the reasons for such a failure, Pro Auto has the right to appropriate the vehicle from the renter. In such a case the renter is not eligeble to exercise his right of possession, and compensation and possession rights. The renter is obliged to notify Pro Auto of any damage or malfunctions that have occurred during the renting of the vehicle. In the eventuality that Pro Auto finds out that certain parts of the rented vehicle have been replaced, damaged or misappropriated, Pro Auto is entitled to a full compensation of the cost of reestablishing the vehicle’s original condition. Additionally, the renter will cover the entire shortfall due to Pro Auto’s not being able to rent out the car during maintenance and/ or repairs.

IV. PAYMENT AND EXPENSES

During the duration of the rental contract, Pro Auto and the renter can agree upon an extension of the rental contract. Such an extension is possible no later than 24 hours before the rental expires. The extension can be arranged in any of Pro Auto’s branch offices.

FUEL

The price of the fuel is not included in the price of the rental. The reservoir of the rented vehicle is full when it is picked up and must also be returned with a full reservoir. In case the reservoir is not full when the vehicle is returned, the renter will cover the cost of refueling as well as of the additional fuel in accordance with the current price list.

MAINTENANCE

Each renter is obliged to take very good care of the rented vehicle: they regularly check the basic elements of the vehicle, the oil level in the engine, the coolant, the condition of the battery, and the pressure in the tires. The renter is obliged to notify Pro Auto of any repairs and/ or maintenance work within the duration of the rental and to carry out an appropriate repair or service according to the company’s guidelines or instructions. In case the renter does not acquire an approval for carrying out a car service or a repair, possible costs are not acknowledged by Pro Auto. The renter is obliged to cover the costs arising from not respecting this article of the rental contract.

MALFUNCTIONS

Repairs and maintenance works are allowed only at an authorized service center for a specific car type. In case there is a malfunction on the vehicle, the renter is obliged to notify the nearest Pro Auto branch office and must follow the given instructions. In case the renter does not notify Pro Auto of malfunctions, the company does not recognize any cost claims on the side of the renter.

DOCUMENTS

All the rented vehicles are delivered with all the necessary documents needed for driving the vehicle. The vehicle license, a copy of the insurance policy, and type approval are handed over to the renter. The original insurance policy is in the company’s office and is available to the renter for insight.

INSURANCE

All vehicles that are offered for rental are provided with insurance policies of the following types:

• Motor vehicle liability insurance
• Comprehensive insurance and insurance against theft

All vehicles that are offered for rental are provided with insurance policies of the following types:

• Damage to the vehicle's interior, wipers, antennas, and other accessories
• damage to the chassis, gearbox and clutch, tires, and hubcaps
• If the driver did not have a valid driving license at the time of the accident
• Causing damage to the engine in case of negligence and reckless driving
• Causing damage under the influence of alcohol, drugs and other psychoactive substances
• Causing damage by an unauthorized driver, damage due to improper driving or damage to the vehicle by loaded cargo
• Damage not reported to the police
• In all other cases excluded from the insurance policy.

The personal liability of the renter or Excess (deductible) in case of damage to or theft of from 800 € to 2000 €, which depends on the type of vehicle:

VEHICLE	Reduced Excess (REDUCED DEDUCTIBLE)
GROUP A1 CHEVROLET SPARK or similar	400€
GROUP B DACIA SANDERO or similar	450€
GROUP B1 PEUGEOT 207 or similar	450€
GROUP C PEUGEOT 308 or similar	600€
GROUP H PEUGEOT 5008  or similar	700€
GROUP F CITROEN C5 AUT. Or similar	1100€

The renter can also choose SCDW (super collision damage waiver), where personal liability is fully reduced.

VEHICLE	SCDW/day
GROUP A1 CHEVROLET SPARK or similar	7€
GROUP B DACIA SANDERO or similar	9€
GROUP B1 PEUGEOT 207 or similar	10€
GROUP C PEUGEOT 308 or similar	11€
GROUP H PEUGEOT 5008  or similar	15€
GROUP F CITROEN C5 AUT. Or similar	25€

ACCIDENTS

In case of an accident the renter is obliged to immediately notify the police and acquire a police report. In all cases the renter is obliged to protect the interests of the Pro Auto Company and the insurance agency that has insured the vehicle. Should the renter not obtain the police report he/ she is obliged to cover all the costs and expenses, which would otherwise befall Pro Auto. Police report in case of damage have to be made immediately in the place of accident. Calling police at the time of returning the car, will not be able.

LOSS OF PROPERTY

Pro Auto is not responsible for the renter’s, or any third party’s belongings that have been left in or on the rented vehicle or within Pro Auto’s offices. The renter expressly refrains from any claim that may result from such belongings having been lost, and any kind of related damage resulting from such a loss.

LOSS OF PROPERTY

Pro Auto is not responsible for the renter’s, or any third party’s belongings that have been left in or on the rented vehicle or within Pro Auto’s offices. The renter expressly refrains from any claim that may result from such belongings having been lost, and any kind of related damage resulting from such a loss.

VIOLATIONS/INFRINGEMENT AND DATA TRANSMISSION

All violations of road-traffic regulations and consequences of such violations are covered by the renter or the driver at the time of violation. In case of a request by the police or any other misdemeanor authority Pro Auto is obliged by law to provide information about the offender.

FINAL PROVISIONS

The provisions of the general terms cannot be changed within the duration of the lease. Employees of Pro Auto have the right at any moment to seize the vehicle. Should Pro Auto learn that the rented vehicle is not being used according to the terms and conditions, it has the right to appropriate the vehicle immediately. By signing the general terms the signatory explicitly declares, that he/ she accepts them. In case of disputes, the court in Podgorica is responsible for handling the matter.